Privacy Policy
Effective Date: July 28, 2026
Ritter Physical Therapy LLC ("Ritter Physical Therapy," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
Information We Collect
We may collect information including:
Name
Email address
Phone number
Information submitted through consultation request forms
We collect personal information that you voluntarily provide to us, including information submitted when requesting a consultation, scheduling an appointment, or opting in to communications.
Appointment information
Communications between you and Ritter Physical Therapy LLC
We may also collect limited technical information such as browser type, IP address, pages visited, and device information for website analytics.
How We Use Your Information
We use your information to:
Schedule consultations
Provide physical therapy services
Respond to inquiries
Send appointment confirmations and reminders
Deliver educational content you request
Improve our website and services
Send occasional marketing communications if you have provided consent
We may use your information to provide requested services, communicate with you, manage appointments, send SMS and email communications you have consented to receive, and operate and improve our website and services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Communications
If you provide your phone number and consent to receive SMS messages, you may receive messages regarding:
Consultation scheduling
Appointment reminders
Follow-up communication
Educational information
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS messages are sent only to individuals who voluntarily opt in. Consent to receive SMS messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Information Sharing
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:
GoHighLevel
Stripe
Zoom
Google Workspace
Email communication providers
Information is shared only as necessary to provide services.
SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
HIPAA
When applicable, protected health information is handled in accordance with applicable privacy laws and professional standards.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website performance.
We may use cookies and similar tracking technologies to analyze website traffic, understand website usage, and improve website functionality and user experience.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You may request to:
Access your information
Correct inaccurate information
Request deletion where legally permitted
Withdraw consent for marketing communications
You may opt out of SMS messages at any time by replying STOP and may unsubscribe from marketing emails using the unsubscribe link provided. You may also contact us to request access to, correction of, or deletion of your personal information where applicable.
Contact
Ritter Physical Therapy LLC
Website:
Email:
Updates
We may update this Privacy Policy from time to time. Changes become effective upon posting.